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Terms & Conditions


We ship within 3 weeks after ordering.



Return & Refund Policy

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If you are not entirely satisfied with your purchase, we're here to help.




You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.




Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.




You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. Return is at own risk.

If you receive a refund, possible additional cost of return shipping will be deducted from your refund.



Damaged goods

If the item is damaged on arrival please notify us within 48 hours after delivery and we will provide a suitable solution.



Contact Us

If you have any questions on how to return your item to us, contact us at


Terms and conditions of VSPARTICLE B.V. apply

Download them here